Experience and dedication to exceeding expectations...
LeadMark Services, LLC boasts an impressive fulfillment center capable of meeting the needs of some of America’s largest corporate and manufacturer sponsored rebate programs. With an experienced team of employees dedicated to processing each incoming claim quickly and effectively, LeadMark Services can ensure your promotions will be managed with the highest levels of service available, from inception to completion. With state-of-the-art software and computer systems at its disposal, LeadMark Services has the ability to execute any type of promotion and exceed your expectations!
Particularly, LeadMark Services specializes in the following points of service:
- Order Processing
- Toll-free call answering and data collection
- Web-based validation and continued promotional marketing
- SKU / UPC data capturing (by manual entry or electronic scan)
- Multi-color envelope / letter-stock printing
- Personalized fulfillment letters mailed with enclosed reward
- Answering consumer inquiries (IVR and live operator)
- Post-promotional reports (program statistics)
- Development of promotional materials (i.e. signs, coupon pads, etc)
- Check design, printing, and mailing
- Serial number encoding on rebate rewards (i.e. gift cards) for ease of tracking and determination of redemption status
Customized Solutions.
Don’t let your rebate/rewards promotions alienate your customers! We always offer live-agent support for inbound calls regarding fulfillment promotions. Your customers will always have the option of speaking directly with one of our representatives about their claim. You can believe that your customers will be relieved when they discover they don’t have to navigate a complicated IVR system, and even more, they’ll be thrilled that somebody cares enough to take the time to answer their questions.
